Privacy Policy “Contact Us” service by SyncByAperol

Dear Customer,
Autogrill Italia S.p.A. (“Autogrill”) – a company belonging to the Avolta Group - as data controller (“Controller”) informs you that your personal data is processed with and without the aid of electronic tools, according to logics and procedures consistent with the purposes indicated below and in compliance with the GDPR, including the confidentiality and security profiles.

1. Personal data processed

Through this form the following personal data may be collected and processed:

first and last name;
e-mail address;
telephone number;
content of the message sent;
any further personal data provided spontaneously by the user.

2. Purpose of the processing and consequences in case of refusal to provide your personal data

a) Provision of Services

Autogrill collects the personal data you provide in order to allow you to access the “Contact us” service offered by the website www.syncbyaperol.it, which allows you to contact the Controller for one of the following services:

Groups of 10+ people
Information for a Party or Event
Other

The personal data provided will be processed exclusively to:

receive and manage the requests sent through the contact form;
provide the information requested by the user;
contact the user back in relation to the request made;
manage any requests relating to the services, activities and events organized at the venue.

The personal data will not be used for marketing purposes, sending promotional communications, profiling or other purposes incompatible with those indicated above.
For the purposes indicated above, the provision of the data marked as mandatory is necessary to allow the management of the request. Failure to provide such data could prevent the Controller from providing the requested response and/or from providing the requested service.

3. Legal bases of the processing

The legal basis of the processing is the legitimate interest of the Controller, pursuant to art. 6, paragraph 1, letter f) of the GDPR, to receive, manage and respond to the requests sent by users through this contact form. The data subject has the right to object at any time to the processing carried out on the basis of the legitimate interest, in the cases and in the manner provided for by art. 21 of the GDPR.

4. Communication of your personal data to third parties

Personal data is accessible to our duly authorized personnel (e.g. the personnel of the CRM, Retail, IT functions)

Your personal data may also be shared with our service providers, e.g. for services of a technical and organizational nature that are functional to the purposes indicated above. We provide such parties only the data necessary to perform the agreed services and they act as Data Processors, on the basis of the instructions received from Autogrill. It is understood that Autogrill does not communicate your personal data to third parties for marketing or profiling purposes.

5. Transfers of personal data outside the European Union

The management and storage of your personal data is carried out within the European Union. The data will not be subject to transfer outside the European Union. It is understood that should it become necessary for any reason to transfer your personal data to non-EU countries – including countries belonging to the Group to which Autogrill Italia belongs (Avolta Group) - the Controller hereby ensures that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, entering into, if necessary, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses provided for by the European Commission for the transfer to Processors established in third countries.

6. Storage of personal data

Your personal data is stored by Autogrill for the time strictly necessary to pursue the purposes for which your personal data is collected, that is for the time necessary to collect and manage your booking and/or your requests, as well as for the fulfilment of the applicable legal obligations.

The data will be permanently deleted or anonymized upon achievement of the purposes indicated above, except where Autogrill is required to store the data for a further period to comply with legal or regulatory obligations.

7. Data Controller and Data Protection Officer

The Data Controller is Autogrill Italia S.p.A., registered office in Novara, via Greppi 2 and secondary office at Centro Direzionale Milanofiori, Strada 5 – Palazzo Z, 20089 Rozzano (MI). You may contact the Data Protection Officer (DPO) at any time at the following email address: dpo@autogrill.net.

8. Your rights

The data subject may exercise at any time the rights recognized by articles 15-22 of the GDPR, including:

right of access to personal data;
right to rectification of inaccurate data;
right to erasure of data;
right to restriction of processing;
right to object to processing;
right to data portability, where applicable.

The data subject also has the right to lodge a complaint with the Data Protection Authority. To exercise your rights or obtain further information on the processing of personal data, you can contact the Controller at: privacy@avolta.net.